Version 3.0
A wide-ranging update focused on a smoother, more reliable experience — for people seeking help and the organizations that serve them.
New
- A clear answer when no organization serves your area yet — instead of a silent "Submitted," you now see a "Request received" message on the web and mobile app. Your application is held, your area's need is recorded, and your request is matched as soon as an organization joins near you.
- One-tap Zakat al-Fitr re-apply — returning households can reapply for Fitrana in a single tap, on the web and mobile app.
- A refreshed sign-in experience — a cleaner, simpler page for signing in to your account.
- Automatic account linking — if you first reached us by phone, your account is connected automatically when you apply online.
- In-app help — a built-in contact form and AI assistant to get you answers faster.
- Clearer pickup confirmation for organizations — simpler, more legible confirmation of disbursements and pickups.
- Redesigned activity view for organization administrators — a clearer picture of recent activity at a glance.
Improved
- Signing in is now faster and more reliable.
- Choosing dates, times, and schedules is smoother on mobile.
- Identity verification is more reliable and recognizes completion sooner.
- The nearby-organizations list now shows organization names correctly.
- App updates now apply instantly, keeping you on the latest version.
- The distribution map now shows recipient areas accurately, for organizations.
Fixed
- Application drafts on mobile no longer get stuck while saving.
- Pickup location is now captured correctly, so requests appear in the right place on the map.
- Selecting your date of birth on Android now works reliably.
- Sign-in error messages are clearer and more helpful.
- Assorted stability and performance improvements throughout.