Questions, answered

Zakatable is a platform that connects people in need of Zakat assistance with local masjids and Zakat-distributing nonprofits. Requests are routed by proximity and eligibility, reviewed with AI-assisted assessment, and tracked from request to relief with a complete audit trail.

Three groups: community members seeking assistance, donors who want to give their Zakat transparently through trusted local organizations, and organizations (masjids and nonprofits) that intake, review, and distribute Zakat.

Zakatable classifies applicants by the eight Quranic asnaf (Zakat-eligibility) categories to help organizations make sound decisions. Final eligibility and distribution decisions are always made by the organizations themselves, according to their own scholarship and policies.

Apply from the Community Portal on the web or the mobile app — share your situation and upload any supporting documents. If you don’t use an app, some organizations offer an AI phone line that can take your request by phone.

No. Applying for assistance is free for community members.

Identity, address, and income verification are optional but encouraged — verified information helps organizations approve faster and with greater confidence. You’re only asked to verify when you start an application or relevant flow.

You follow every status update in the app or portal — from submission, through review, to disbursement — and you can rate the organizations that helped you.

Register your organization, get verified, then configure your eligibility criteria, invite your team, and set approval rules. Applications start routing to you automatically based on proximity and the criteria you set.

Yes — new organizations get a 30-day trial with full feature access, no credit card required. You only choose a paid plan when you’re ready to continue after the trial.

Organizations pledge and disburse to approved applicants, with payments processed transparently and recorded against each application — giving you a complete, exportable audit trail.

Yes. Organizations can run background checks on volunteers before assigning them to sensitive roles.

Every pledge, payment, and decision is recorded against the relevant application — an auditable trail from request to relief. Organizations and applicants both see status throughout.

English, Arabic, and Urdu, with full right-to-left support across web and mobile.

AI assists organizations — extracting details from documents, summarizing requests, suggesting asnaf classification, and drafting messages. People always make the final decisions; AI supports their judgment, it doesn’t replace it.